Shipping Policy

Effective Date: January 17, 2025

At Regal X Gleam, we strive to provide timely and reliable shipping services for all of our customers. This Shipping Policy explains the shipping methods, costs, delivery times, and other important details related to shipping your orders.

1. Shipping Methods and Costs

We offer a variety of shipping options to meet your needs. Shipping costs depend on the weight, size, and destination of your order. The available shipping methods and their associated costs will be displayed at checkout, and you can select the one that best suits your preferences.

  • Standard Shipping: This is our most economical option and typically takes between 5 to 7 business days for delivery within the U.S.
  • Expedited Shipping: Faster shipping options are available, typically delivering in 2 to 3 business days for U.S. orders. Expedited shipping costs are higher than standard shipping rates.
  • International Shipping: We offer international shipping to several countries. Delivery times and costs vary depending on the destination. Please note that customs fees, taxes, and import duties may apply.

2. Processing Time

Orders are processed within 1 to 2 business days from the time they are placed. Please note that processing times may be longer during peak seasons or holidays. Orders are processed and shipped on business days (Monday to Friday, excluding holidays).

Once your order has been processed and shipped, you will receive a shipping confirmation email with a tracking number so you can track the progress of your shipment.

3. Shipping to P.O. Boxes

We are able to ship orders to P.O. Boxes within the United States. However, please note that shipping to P.O. Boxes may take longer than standard shipping to a residential or business address.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment through the carrier’s website. If you have any issues tracking your order, please contact us for assistance.

5. International Shipping

We are happy to offer international shipping to various countries. Shipping times and fees vary depending on the destination. Please be aware that international orders may be subject to customs inspection, which could delay delivery.

Additionally, customs duties, taxes, and fees may be imposed by the destination country. These charges are the responsibility of the customer. We recommend checking with your local customs office for information on possible fees before placing an order.

6. Shipping Delays

While we strive to meet delivery estimates, please note that shipping times are not guaranteed. Weather conditions, natural disasters, and other unforeseen events may cause delays. If your order is delayed beyond the expected delivery time, please contact the carrier directly for more information.

7. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact us immediately. We will work with the shipping carrier to resolve the issue. Depending on the circumstances, we may offer a replacement or a refund for the damaged or lost items.

If you notice any visible damage to the packaging when your order arrives, please take photos of the damage and contact us within 7 days of receipt. This will help us process any claims with the shipping carrier.

8. Shipping Restrictions

We currently do not ship to certain regions due to restrictions or service limitations. If your shipping address falls within a restricted area, we will notify you and cancel your order. Additionally, we may not be able to ship certain products internationally due to regulatory requirements.

9. Free Shipping

From time to time, we may offer free shipping promotions on certain orders. These promotions will be clearly communicated on our website and at checkout. Free shipping may apply only to specific regions or for orders over a certain value.

10. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” By continuing to place orders with us, you agree to the updated terms.

By using Regal X Gleam‘s services and making a purchase, you acknowledge that you have read, understood, and agree to the Payment Policy and Shipping Policy outlined above.

If you have any questions or need assistance with your order, please contact us:

Phone: (504) 304-8607
Email: contact@regalxgleam.com
Address: 687 Central Ave, New Orleans, Louisiana (LA), 70121
Website: regalxgleam.com